Liability & Warranty

Throughout this disclaimer, the terms “we”, “us” and “our” refer to the responsible parties mentioned on this site: https://tryhoki.com/en/policies/legal-notice. Our products are made using a variety of materials, including but not limited to metals and synthetic materials. We strive to accurately describe the materials used in each product, but variations may occur due to natural variations in materials sourced from different suppliers. Some individuals may be allergic to certain metals or materials used in our products. It is the responsibility of the customer to be aware of any allergies they may have and to take appropriate precautions when purchasing or wearing our products. We are not liable for any allergic reactions that may occur. Proper care and maintenance are necessary to ensure the longevity of your product. We provide general care instructions with each product, and we recommend following these guidelines to preserve the quality and appearance of your product. Failure to follow recommended care instructions may result in damage to the product. We provide size guides to help customers choose the correct size for necklaces. It is the customer's responsibility to accurately measure their size or seek professional assistance if needed. We are not responsible for incorrect sizing chosen by the customer. We must not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our products, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses. While we strive to accurately represent our products through descriptions, images, and videos, variations in color, size, and appearance may occur due to factors such as screen settings, lighting conditions, and natural variations in materials. We do not guarantee that the product images or descriptions will exactly match the physical product received. We can only communicate to you what current customers experience after using our „hōki“ and you have to find out for yourself, if using the „hōki“ benefits you. Any information provided about the product, including testimonials or user experiences, is for informational purposes only and should not be considered as medical advice. We want to emphasize that the “hōki” and we as the company are not intended to diagnose, treat, cure, or prevent anxiety disorders or stress. There is no guarantee that exhaling through the “hōki” or using it in any other way, will stop or reduce symptoms associated with anxiety disorders, stress or any other health conditions. The “hōki” has not been evaluated by the Food and Drug Administration (FDA), and any information provided about the product is for informational purposes only and should not be considered as medical advice. We are not responisble for any physical or mental short term or long term reactions that could emerge from using our products. It lies in the responsibility of the person using one of our products. How our products should be used is described extensively on the website tryhoki.com/en and also in an E-Mail sent to our customers after purchasing one or more of our products. Individual results may vary and that the effectiveness of our product and especially the recommended breathing technique can depend on factors such as individual health conditions, lifestyle, and usage consistency. We strongly recommend that individuals with health concerns or medical conditions consult a qualified professional or physician before taking any treatment measures. By using “hōki”, you agree that we shall not be liable for any direct or indirect damages arising from the use or inability to use our product. It is the responsibility of the user to understand and accept all risks associated with the use of the”hōki”. This disclaimer clause is part of our general terms and conditions and applies to all users of the “hōki”. This disclaimer and any disputes arising from the use of our products shall be governed by and construed in accordance with the jurisdiction of Austria if nothing other jurisdiction is specified on our website tryhoki.com. The Disclaimer and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Austria if nothing else is specified on our website tryhoki.com. (”hōki” is the name of the product that you find in this box next to this card.)